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Clark's Nutrition Privacy Policy

1. Introduction

Clark's Nutrition ("Clark's," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at www.clarksnutrition.com, complete an online form, interact with our content, or use services linked through our website.

By using our website, you acknowledge the information practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information.

Information You Provide Voluntarily

When you submit information through our website, we may collect:

  • Your name

  • Email address

  • Telephone number

  • Company or business name

  • Company website

  • Messages, comments, or inquiries

  • Product information and documents submitted for buyer consideration

  • Other information you choose to provide through our forms

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • Internet Protocol (IP) address

  • Browser type and operating system

  • Device type

  • Pages visited and time spent on pages

  • Referring websites or search engines

  • General geographic location derived from technical information

  • Website interaction and navigation information

  • Cookie identifiers and similar technical data

We use this information to understand website usage, improve performance, and maintain website security.

3. How We Use Your Information

Clark's Nutrition may use collected information to:

  • Respond to customer questions and requests

  • Review vendor and new product submissions

  • Communicate with vendors, customers, and other website visitors

  • Provide requested information about our products and services

  • Improve website functionality and usability

  • Analyze website traffic and visitor engagement

  • Maintain website security and prevent misuse

  • Comply with applicable legal obligations

  • Send marketing communications when you have subscribed or otherwise authorized us to do so

We do not use information submitted through customer contact forms for unrelated marketing purposes without an appropriate legal basis or authorization.

4. Website Forms and Product Submissions

Our website provides forms through which customers, vendors, and other visitors may contact Clark's Nutrition.

Information submitted through these forms may be stored using Wix website services and forwarded to authorized Clark's Nutrition personnel for review and response.

New product submissions may include business contact information, product descriptions, distributor information, and supporting documents.

Submitted information is used to evaluate products for potential consideration by Clark's Nutrition and to communicate with the submitting business.

Submitting product information does not guarantee that Clark's Nutrition will carry or purchase the submitted products.

Please do not submit sensitive personal information, such as Social Security numbers, financial account information, or medical records, through general website forms.

5. Google Analytics

We use Google Analytics, a website analytics service provided by Google, to understand how visitors interact with our website.

Google Analytics may collect information such as:

  • Pages visited

  • Approximate geographic location

  • Device and browser information

  • Website navigation patterns

  • Session duration and engagement

  • Referring websites and traffic sources

Google Analytics may use cookies and similar technologies to collect and process this information.

We use these analytics to improve our website, understand which content is useful to visitors, and evaluate website performance.

For more information about how Google processes information, visit:

https://policies.google.com/technologies/partner-sites

You may also learn about Google's Analytics Opt-out Browser Add-on at:

https://tools.google.com/dlpage/gaoptout

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to support website functionality, maintain security, remember certain preferences, and measure website activity.

Cookies may include:

Essential Cookies: Necessary for website operation, security, and basic functionality.

Analytics Cookies: Used to understand website traffic and visitor behavior, including through Google Analytics.

Functional Cookies: Used to support certain website features and visitor preferences.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

Where required by applicable law, we will provide additional choices regarding nonessential cookies and tracking technologies.

7. Sharing of Information

Clark's Nutrition may share personal information with trusted service providers when reasonably necessary to operate our website and provide requested services.

These providers may include:

  • Wix, our website hosting and form-management platform

  • Google Analytics, for website traffic analysis

  • Email and communication service providers

  • Technology providers supporting website operations and security

We may also disclose information when required by law, to respond to lawful requests, to protect our rights or property, or in connection with a legitimate business transaction.

We do not disclose information submitted through our forms to unrelated third parties for their independent marketing purposes without appropriate authorization.

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8. Online Shopping and Third-Party Websites

Our website provides links to online shopping services and other external websites.

Clark's Nutrition's online shopping services may operate through separate systems, including:

https://shop.clarksnutrition.com

When you leave our main website and access an online shopping service, additional information may be collected to process orders, manage customer accounts, arrange pickup or delivery, and complete transactions.

Those services may have their own privacy notices, terms, and information-handling practices.

We encourage visitors to review the applicable privacy information before providing personal or payment information.

This Privacy Policy primarily describes information collected through our main website and does not replace any additional privacy notices applicable to separate shopping services.

9. Data Security

We take reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Our website is hosted through Wix, which provides infrastructure and security features supporting website operations.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

We encourage visitors to avoid submitting sensitive information through general website contact forms.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, meet operational requirements, resolve disputes, and comply with applicable laws.

Retention periods may vary depending on the type of information and the reason it was collected.

For example, customer inquiries may be retained for follow-up and service purposes, while vendor submissions may be retained for ongoing product evaluation and business correspondence.

When information is no longer reasonably required, we take appropriate steps to delete, deidentify, or securely dispose of it, subject to applicable retention obligations.

11. California Privacy Rights

California residents may have certain rights concerning their personal information under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), where applicable.

Depending on the circumstances and applicable law, these rights may include:

  • The right to know what personal information is collected, used, and disclosed

  • The right to request access to personal information

  • The right to request deletion of personal information, subject to legal exceptions

  • The right to request correction of inaccurate personal information

  • The right to opt out of the sale or sharing of personal information, where applicable

  • The right to limit certain uses of sensitive personal information, where applicable

  • The right not to be discriminated against for exercising applicable privacy rights

We will review and respond to privacy requests in accordance with applicable law.

To submit a privacy-related request, please contact us using the information in Section 15.

We may need to verify your identity before fulfilling certain requests.

12. Children's Privacy

Our website is intended for a general audience and is not specifically directed toward children under the age of 13.

We do not knowingly solicit personal information from children under 13 through our general website forms.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to address the information in accordance with applicable law.

13. External Links

Our website may contain links to third-party websites, services, articles, or resources.

Clark's Nutrition is not responsible for the privacy practices or content of independently operated third-party websites.

We encourage visitors to review the privacy policies of any external websites they visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, technology, business practices, or applicable legal requirements.

When changes are made, we will update the "Last Updated" date at the beginning of this policy.

We encourage visitors to review this page periodically.

15. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

Clark's Nutrition
Privacy Inquiries
Email: contactclarks@clarksnutrition.com
Mailing Address: PO Box 1609 Riverside, CA 92502
Website: https://www.clarksnutrition.com

We will review inquiries and respond as appropriate under applicable law.

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